7bebd Privacy
Policy

7bebd operates as Bangladesh's premier online betting and gaming destination, providing live cricket betting, live casino tables, and hundreds of slot game titles to registered adult members. In order to deliver these services safely, securely, and in compliance with anti-money laundering (AML) and responsible gaming obligations, it is necessary for 7bebd to collect and process certain personal information about its members.

This Policy is intended to give you a clear and honest account of our data practices. We do not use vague or evasive language — if we collect a category of data, we name it; if we share data with a third party, we explain why. We believe that genuine transparency is the foundation of the trust that our members place in the 7bebd platform.

This Policy should be read alongside the 7bebd Terms and Conditions, available at /terms-conditions, which together constitute the complete agreement between you and 7bebd regarding your use of the platform. In the event of any conflict between this Policy and the Terms and Conditions on a matter of data privacy, this Policy shall prevail.

7bebd collects personal data across several categories. The specific data points collected depend on your level of interaction with the platform — a member who has completed full KYC verification will have more data on file than a member who has only partially completed registration. The main categories of data we collect are described below:

7bebd does not collect any special categories of sensitive personal data (such as health data, biometric data, or religious beliefs) except where strictly required by applicable law and only with your explicit consent.

7bebd collects personal data through the following channels and methods:

• Direct registration: When you create a 7bebd account, you provide identity data, contact data, and account credentials directly through the registration form.
• Account activity: As you use the platform — placing bets, playing casino games, making deposits, and requesting withdrawals — betting, gaming, and financial data are automatically recorded as part of normal platform operation.
• KYC verification submissions: When you submit documents for identity or payment verification, the content of those documents is captured and stored securely.
• Payment processors: When you transact through bKash, Nagad, Rocket, Upay, or a bank transfer, relevant transaction data is received from those payment processors in order to credit or debit your 7bebd account.
• Automated technical collection: Our servers automatically collect technical data (IP addresses, device identifiers, session data) whenever your browser or device connects to the 7bebd platform. This happens regardless of whether you are logged in.
• Cookies and similar technologies: 7bebd uses cookies and related tracking technologies to collect usage data and maintain session state. See Section 9 for full details.
• Customer support interactions: Communications you initiate with our support team — whether via live chat, email, or any other channel — are recorded and stored as communications data.

7bebd uses the personal data it collects for specific, legitimate purposes only. We do not use your data in ways that are incompatible with the original purpose for which it was collected. The primary uses of your personal data are:

• Account creation and management: To register your account, verify your identity, maintain your account profile, and provide you with access to all platform features.
• Service delivery: To process your bets, settle your gaming activity, credit winnings, process deposits, and execute withdrawal requests to your nominated bKash, Nagad, or bank account.
• Identity and age verification: To confirm that you are at least 21 years of age and that you are the person you claim to be, in compliance with our responsible gaming and AML obligations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and other forms of financial crime or platform abuse.
• Responsible gaming: To monitor your betting and gaming patterns for signs of problem gambling behaviour, and to administer self-exclusion requests, deposit limits, and other responsible gaming tools you have activated.
• Customer support: To respond to your support enquiries, resolve disputes, and provide technical assistance.
• Legal and regulatory compliance: To fulfil any legal obligations applicable to 7bebd's operation, including record-keeping, reporting, and responding to lawful requests from relevant authorities.
• Platform improvement: To analyse usage patterns, identify technical issues, test new features, and generally improve the quality and reliability of the 7bebd platform for all members.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates relevant to your interests, where you have consented to receive such communications. You may withdraw consent at any time through your account settings or by contacting [email protected].

7bebd processes your personal data on one or more of the following legal bases depending on the specific processing activity involved:

• Contractual necessity: The majority of data processing at 7bebd is necessary for the performance of the contract between you and the platform — namely, the delivery of online betting and gaming services under the Terms and Conditions. Without this processing, 7bebd cannot operate your account or provide its services.
• Legal obligation: Certain data processing activities — particularly identity verification, transaction record-keeping, and AML monitoring — are required by applicable law. 7bebd has a legal obligation to carry out these activities regardless of individual member preferences.
• Legitimate interests: Some processing activities are carried out on the basis of 7bebd's legitimate business interests, such as fraud prevention, platform security, and general product improvement. Where we rely on this basis, we have assessed that our interests are not overridden by your fundamental rights and freedoms.
• Consent: For processing activities that are not strictly necessary — such as sending you marketing communications or using non-essential analytics cookies — 7bebd will seek your explicit consent. You have the right to withdraw consent at any time, and withdrawal will not affect the lawfulness of processing carried out before the withdrawal.

7bebd does not sell your personal data to third parties for their own marketing or commercial purposes. However, in order to operate the platform effectively and comply with our legal obligations, we do share certain data with the following categories of third parties:

• Payment processors: Sharing of financial data with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and card processors (Visa, Mastercard) is necessary to execute deposit and withdrawal transactions on your behalf.
• Identity verification providers: 7bebd may share identity documents and personal data with specialist KYC and AML verification service providers in order to validate your identity and assess financial crime risk.
• Game technology providers: Suppliers such as Pragmatic Play, Evolution Gaming, Ezugi, Microgaming, NetEnt, and Spribe may receive certain data (such as player session identifiers) that is necessary for the proper operation of their games on the 7bebd platform. These providers are contractually required to handle such data in accordance with data protection standards.
• IT infrastructure and security providers: Companies that provide hosting, content delivery, cybersecurity, and fraud detection services to 7bebd may process your data as part of providing those services. All such providers are bound by data processing agreements with 7bebd.
• Legal and regulatory authorities: 7bebd will disclose personal data to law enforcement agencies, regulatory bodies, or courts when required to do so by law, court order, or legal process. 7bebd will not provide such disclosure voluntarily or without legal compulsion except where necessary to prevent imminent harm or serious financial crime.
• Business transfers: In the event that 7bebd or a substantial part of its business is acquired, merged, or transferred to another entity, member data may be transferred as part of that transaction. Members will be notified of any such transfer in advance and given the opportunity to close their accounts if they do not wish their data to be transferred.

7bebd retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Active account data: Personal data associated with an active 7bebd account is retained for the duration of your membership and for a period of five (5) years following the permanent closure of your account. This extended retention period is required to meet AML record-keeping obligations.
• Financial transaction records: Records of all deposits, withdrawals, and wagers are retained for a minimum of seven (7) years in order to comply with financial record-keeping requirements. These records include transaction amounts, timestamps, payment method identifiers, and account balances.
• Identity verification documents: KYC documents (copies of national ID, passport, utility bills, etc.) are retained for five (5) years following account closure, in line with AML compliance requirements.
• Support communications: Live chat transcripts, emails, and other support correspondence are retained for three (3) years following the resolution of the relevant interaction, to assist with dispute resolution and staff quality management.
• Marketing consent records: Records of your marketing consent (or withdrawal thereof) are retained for five (5) years to demonstrate compliance with consent obligations.
• Technical and usage data: Anonymised or aggregated technical and usage data (from which individual members cannot be identified) may be retained indefinitely for statistical and product improvement purposes.

Upon the expiry of the applicable retention period, personal data is securely and irreversibly deleted or anonymised. If you request early deletion of your data (see Section 8), 7bebd will delete data that is not subject to a legal retention obligation.

As a 7bebd member, you have a number of rights in relation to your personal data. 7bebd is committed to honouring these rights promptly and without unnecessary burden. Your rights include:

• Right of access: You have the right to request a copy of all personal data that 7bebd holds about you. We will provide this information in a structured, readable format within thirty (30) days of receiving a valid request.
• Right to rectification: If any personal data held by 7bebd is inaccurate or incomplete, you have the right to request that it be corrected. For basic profile information (email address, phone number, residential address), corrections can be made directly through your account settings panel.
• Right to erasure ("right to be forgotten"): You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected and where no overriding legal retention obligation applies. Please note that AML and financial record-keeping obligations mean that certain transaction data cannot be deleted until the statutory retention period has expired.
• Right to restriction of processing: In certain circumstances — for example, while a data accuracy dispute is being resolved — you may request that 7bebd restrict the processing of your data to storage only.
• Right to data portability: You have the right to receive your personal data in a machine-readable format (such as JSON or CSV) and to transfer it to another service provider where technically feasible.
• Right to object: You have the right to object to processing that is based on 7bebd's legitimate interests, including profiling for direct marketing purposes. Upon receipt of a valid objection, 7bebd will cease the relevant processing unless it can demonstrate compelling legitimate grounds that override your rights.
• Right to withdraw consent: Where processing is based on your consent (for example, receipt of marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

To exercise any of the above rights, please submit a written request to [email protected] (plain text — not a clickable link) with the subject line "Data Rights Request". We will acknowledge your request within two (2) business days and aim to fulfil it within thirty (30) calendar days. Complex requests may take up to sixty (60) days in exceptional circumstances; we will notify you if an extension is required.

7bebd uses cookies and similar web tracking technologies (including web beacons, pixel tags, and local storage) on its platform. This section explains what cookies are, which types 7bebd uses, and how you can manage your cookie preferences.

What is a cookie? A cookie is a small text file that is placed on your device (computer, tablet, or mobile phone) when you visit a website. Cookies serve a number of functions — some are essential for the website to operate at all, while others are used to improve your experience, remember your preferences, or gather analytics data.

7bebd uses the following categories of cookies:

• Strictly necessary cookies: These are required for the platform to function. They maintain your login session, remember your language and currency preferences, and enable core security features. They cannot be disabled without preventing the platform from working.
• Functional cookies: These remember choices you have made (such as your preferred display settings or responsible gaming limits) to provide a more personalised experience. They are not strictly essential but significantly improve usability.
• Analytics cookies: These collect anonymised information about how members interact with the 7bebd platform — which pages are visited most often, how long sessions last, and where technical errors occur. This data is used exclusively for internal product improvement and is not shared with advertising networks.
• Security cookies: These are used to detect and prevent fraudulent activity, bot traffic, and account takeover attempts. They collect technical identifiers (such as IP address and device fingerprint) for fraud prevention purposes.

7bebd does not use third-party advertising cookies or engage in cross-site behavioural advertising. Your browsing activity on 7bebd is not shared with or sold to advertising networks.

You can manage or disable non-essential cookies through your browser settings. Please be aware that disabling certain cookies may affect the functionality of the 7bebd platform. For most major browsers, cookie management instructions are available in the browser's "Help" or "Settings" menu.

The 7bebd platform is strictly intended for adults aged 21 years and above. The collection and processing of personal data belonging to any person under the age of 21 is absolutely prohibited by 7bebd's policy and, in the context of online gambling, by the responsible gaming principles 7bebd upholds.

7bebd does not knowingly collect personal data from any person under the age of 21. Age verification checks are conducted as a mandatory step during the account registration process and may be repeated at any point during a member's relationship with the platform, including at the point of withdrawal.

If 7bebd discovers or has reasonable grounds to suspect that personal data belonging to a person under the age of 21 has been collected — whether through attempted registration, account activity, or any other means — the following actions will be taken immediately:

• The relevant account will be suspended and all access to the platform revoked.
• Any funds deposited by or on behalf of the underage person will be refunded to the original payment method.
• All personal data associated with the underage person will be securely deleted as soon as practicable, subject to any minimum retention requirements imposed by applicable law.
• All bets placed and games played during the period of underage access will be voided and any associated winnings forfeited.

7bebd employs a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption: All data transmitted between your device and 7bebd's servers is encrypted using industry-standard TLS protocols. This protects your login credentials, personal data, and financial information in transit.
• Encryption at rest: Sensitive data stored in 7bebd's databases — including financial transaction records and identity documents — is encrypted at rest using AES-256 encryption.
• Access controls: Access to personal data within 7bebd's internal systems is restricted on a strict need-to-know basis. Staff members are granted access only to the categories of data required to perform their specific role. All internal access is logged and auditable.
• Two-factor authentication: 7bebd strongly recommends that all members enable two-factor authentication (2FA) on their accounts. 2FA significantly reduces the risk of unauthorised account access even in the event that login credentials are compromised.
• Regular security assessments: 7bebd conducts periodic security reviews, vulnerability assessments, and penetration testing of its platform infrastructure to identify and remediate potential weaknesses before they can be exploited.
• Incident response: In the event of a personal data breach that poses a risk to members, 7bebd maintains a documented incident response procedure. Affected members will be notified promptly and provided with clear guidance on protective steps they can take.

While 7bebd takes every reasonable precaution to secure your data, no platform or transmission system can guarantee absolute security. Members are encouraged to use strong, unique passwords for their 7bebd accounts and to report any suspected unauthorised access to [email protected] (plain text — not a clickable link) immediately.

7bebd reserves the right to update or amend this Privacy Policy at any time. When material changes are made — for example, changes that expand the categories of data collected, introduce new data sharing arrangements, or alter your rights — 7bebd will provide advance notice via email to the address registered on your account and/or via a prominent notification displayed on the platform.

The updated Policy will be published at /privacy-policy with a revised effective date displayed at the top of the document. Minor changes that do not materially affect your rights (such as typographical corrections or clarifications that do not alter the substance of the Policy) may be made without advance notice.

Your continued use of the 7bebd platform after the effective date of any amendment to this Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you should cease using the platform and request account closure by contacting [email protected] prior to the effective date. Upon account closure, 7bebd will retain only the data it is legally required to keep and will delete all other personal data in accordance with Section 7 of this Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data that 7bebd holds about you, please contact our data privacy team using the details below. All privacy-related correspondence should be submitted in English.

• Privacy Enquiries Email: [email protected] (plain text — not a clickable link). Please use the subject line "Privacy Enquiry" or "Data Rights Request" as appropriate.
• Response Time: General privacy enquiries are typically acknowledged within twenty-four (24) hours and answered within five (5) business days. Formal data rights requests (access, erasure, portability, etc.) are fulfilled within thirty (30) calendar days of receipt.
• Live Chat: For less formal privacy questions, our support team is available twenty-four (24) hours a day, seven (7) days a week via the live chat feature within your 7bebd account dashboard after login.
• Operating Timezone: Bangladesh Standard Time (BST, UTC+6). Support is available around the clock including weekends and Bangladeshi public holidays.